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I need to delete some of our users.....(left company) we are being billed for 22 additional licenses need to change that thank you Brenda
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Hey there @harmon - this should be easy enough - assuming you're the Team's admin of course!
Here's where you can renew your team and see how much time is left on your subscription: https/www.dropbox.com/team/admin/billing/manage
Note that you can change the number of licenses on your team at any time, however the change will only come into effect at your renewal date.
You can reduce the number of licenses by following these steps:
1) Click "Manage licenses" further down under "Manage your plan"
2) Choose how many licenses you'd like to have in total
3) Click "Reduce licenses".
Check out this Help Center article for more information:
https/www.dropbox.com/help/business/add-licenses-or-space
I hope this helps and please let me know if you have any further inquiries Brenda!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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Hey there @harmon - this should be easy enough - assuming you're the Team's admin of course!
Here's where you can renew your team and see how much time is left on your subscription: https/www.dropbox.com/team/admin/billing/manage
Note that you can change the number of licenses on your team at any time, however the change will only come into effect at your renewal date.
You can reduce the number of licenses by following these steps:
1) Click "Manage licenses" further down under "Manage your plan"
2) Choose how many licenses you'd like to have in total
3) Click "Reduce licenses".
Check out this Help Center article for more information:
https/www.dropbox.com/help/business/add-licenses-or-space
I hope this helps and please let me know if you have any further inquiries Brenda!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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