cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I find who hasn't accessed our Dropbox team in the last few months?

How can I find who hasn't accessed our Dropbox team in the last few months?

New member | Level 2

Hi all, having not heard back from dropbox after multiple emails, im coming here in the hope that someone has come up with a clever way of auditing license usage. My goal is to simply find any account in our enterprise that hasnt accessed Dropbox in the last 6 months, without needing to go through a 650 mb spreadsheet to find the answer.

 

Thanks

 

 

1 Reply 1

Re: Finding un-used licenses.

Dropboxer

Hey there @Fuse1on  - I'm sorry to hear that!

Could you tell me the ticket's ID(s) maybe? 

If that's not possible, would it be OK if I reached out via email to the email address associated with your forum's profile so we can work on this together? Note that I'm merely asking as account specific inquiries like this one are best handled through our Official Channels for security reasons. 

Let me know what you find please!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?