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How can we change the admin of our team?

New member | Level 2
New member | Level 2

Our previous administrator on Dropbox no longer works for the company. 

We still have access to the mails, but the mail with the password reset is not reaching the inbox.

How can we change to a different admin?

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Re: How can we change the admin of our team?

Dropboxer
Dropboxer

Hello @RS92, I hope you're well today!

 

To change the admin of the team, you'll need to regain access to the current admin account first.

 

Since you do have access to the email for the admin account, but you're not getting the password reset email, please check out the steps under "Not receiving the password reset email?" from here.

 

If you're able to successfully change the email and sign into the admin account, you can either change the email to a new unused email address, or give admin permissions to another current member of the team.

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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