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How can we eliminate conflicted copies when we're working with the Dropbox Badge?

New member | Level 2
New member | Level 2

Is there a way to lock a file completely while editing?  I realize that symbol pops up saying it is in use....but then it gets saved with a "comflict copy".  I would like to lock it completely while it is in use to eliminate this issue.

1 Accepted Solution

Accepted Solutions
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Re: Locking a file

Super User II
Super User II

@SNaramore wrote:

... I need to be able to make it so they can not even open it when it is already open by another user


That's not possible.

Remember that they're not opening the same file. They're each opening their own COPY of the same file. There's no way to lock a file to prevent that from happening. The solution here is to educate the people so they understand what's happening and how the system works.

View solution in original post

3 Replies 3
Highlighted

Re: Locking a file

Dropboxer
Dropboxer
Hi (@SNaramore), if you’d like to avoid conflicted copies when using the Dropbox badge, I’d suggest that when either of the editors sees another person working on the file in question — they’ll see the red Dropbox badge with the lock icon — they could coordinate with that person to take turns editing.
 
If both have unsaved changes — they’ll see the red Dropbox badge with the exclamation mark — we recommend that you use “Save As” to save a separate version of the file that you can work in, until the other editor is done editing.
 
I hope that my advice is helpful to you & I’d happily discuss it in more detail here in case you need further assistance. Thanks for checking in with us on our Forum! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Highlighted

Re: Locking a file

New member | Level 2
New member | Level 2

Thank you.  However we have people that can not understand that concept....so I need to be able to make it so they can not even open it when it is already open by another user

Highlighted

Re: Locking a file

Super User II
Super User II

@SNaramore wrote:

... I need to be able to make it so they can not even open it when it is already open by another user


That's not possible.

Remember that they're not opening the same file. They're each opening their own COPY of the same file. There's no way to lock a file to prevent that from happening. The solution here is to educate the people so they understand what's happening and how the system works.

View solution in original post

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