cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I ask for an invoice?

How do I ask for an invoice?

New member | Level 2

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?

1 Accepted Solution

Accepted Solutions

Re: Invoicing

Dropboxer

Hi there @Asimina welcome to the Community! 

 

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

 

https:confused face:/www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already. 

 

---------------------------------------------------------

 

Otherwise, if you've got a personal subscription, please keep the following info in mind: 

 

  • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

 

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!




Karina
Moderator @ Dropbox
https:confused face:/dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

6 Replies 6

Re: Invoicing

Super User II

Do you have either a Dropbox Professional or Business account? If so you can customize your invoice. Such customization is not available for Dropbox Plus users. See the following help article for more information.

 

Re: Invoicing

Dropboxer

Hi there @Asimina welcome to the Community! 

 

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

 

https:confused face:/www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already. 

 

---------------------------------------------------------

 

Otherwise, if you've got a personal subscription, please keep the following info in mind: 

 

  • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

 

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!




Karina
Moderator @ Dropbox
https:confused face:/dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Billing Information

New member | Level 2

Hello I need to put in my billing information so i can declare it in my tax refund next year, so the name of my company has to go the ID number of my company too and adress. how can i do this??? thanks in regards

Re: Billing Information

Dropboxer

Hey @Ignacio_c_s , thanks for your post on the Community and hope you're doing good today! 

 

I've actually merged your question onto an existing thread where I've covered this topic. 

 

If the info here doesn't help and doesn't address your question, please write back letting me know and I'll be happy to advise / further assist in any way I can. 

 

Hope it helps & take care! 




Karina
Moderator @ Dropbox
https:confused face:/dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Invoicing

Explorer | Level 3

Hello Karina,

 

What about payment options? Is it possible to get invoice for payment instaed of using CCard? Our current bill is bit more than $15k and that may exeed CCard limit.

Re: Invoicing

Dropboxer
Hi there, if you need an invoice which can then be paid by a bank transfer, you’ll need to contact our team directly.
 
Please could you contact them using the following link.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?