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How do I join a Dropbox for Business team when I already have Dropbox running for all other clients?

New member | Level 2
New member | Level 2

Hi, I've been invited by my main client to join their Dropbox for Business team - using a work email address. I also have dropbox running already - using another email address. I use it for a range of personal and work folders, and I have many folders within this that are shared with other clients. I have it synced across three computers too. How can I join the new Dropbox team and also keep my other dropbox folders the same? I haven't been able to get two Dropbox apps to run together, and all I can do at the moment is upload files one at a time online to this new folder - which is not going to work - I have hundreds that I need to add. I've also tried getting them to invite me at my personal email, but it looked like they would get access to my other files. Hoping someone can help.

3 Accepted Solutions

Accepted Solutions
Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Experienced Collaborator | Level 11

Hello there Sally,

 

Firstly, you cannot have 2 dropbox apps in your devices ( well, there are ways but they're not an easy task to perform and they're not encouraged by DBX ) so what you need is to connect your two accounts which can be easily performed if you already have a Business account and choose the "add personal DBX" feature on your bottom left of the screen.

 

Secondly, your Team Admin won't have access to your personal account even if you choose to pair your personal account with your Business account. The way to do this if you fulfil the requirements (you have a Biz account and a basic/plus personal account) is best described here: https://www.dropbox.com/help/61 here : https://www.dropbox.com/help/4270 and some addiional info here: https://www.dropbox.com/help/429. If you achieve the pairing of your accounts you can then choose to manage your files as you wish ( share folders, upload etc.). If you wanna know about merging accounts you can check this article out : https://www.dropbox.com/help/9104 .

 

Additionally, as for your last query, you wouldn't be able to join a Business Team with a personal email if you already had joined with a business email ( so to say another account), but in that case you can connect your personal account to your business one as described above.

 

Finally, note that there is another whole new process to follow if you are talking about having to Business accounts (that is not supported- to be part of two Team Business accounts with the same account).

 

I hope this answers your questions!

View solution in original post

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Experienced Collaborator | Level 11

Hello there Sally,

 

Firstly, you cannot have 2 dropbox apps in your devices ( well, there are ways but they're not an easy task to perform and they're not encouraged by DB so what you need is to connect your two accounts which can be easily performed if you already have a Business account and choose the "add personal DBX" feature on your bottom left of the screen.

 

Secondly, your Team Admin won't have access to your personal account even if you choose to pair your personal account with your Business account. The way to do this if you fulfil the requirements (you have a Biz account and a basic/plus personal account) is best described here: https://www.dropbox.com/help/61 here : https://www.dropbox.com/help/4270 and some addiional info here: https://www.dropbox.com/help/429. If you achieve the pairing of your accounts you can then choose to manage your files as you wish ( share folders, upload etc.). If you wanna know about merging accounts you can check this article out : https://www.dropbox.com/help/9104 .

 

Additionally, as for your last query, you wouldn't be able to join a Business Team with a personal email if you already had joined with a business email ( so to say another account), but in that case you can connect your personal account to your business one as described above.

 

Finally, note that there is another whole new process to follow if you are talking about having to Business accounts (that is not supported- to be part of two Team Business accounts with the same account).

 

I hope this answers your questions!

View solution in original post

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Super User II
Super User II

As long as one account is Dropbox for Business and the other is a Plus or Basic account, you can connect the accounts and have them both syncing on computer. If they're both Dropbox for Business accounts, then you'll need to continue using the web interface for the second one. You can only have one Dropbox for Business account linked to your computer.

View solution in original post

5 Replies 5
Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Experienced Collaborator | Level 11

Hello there Sally,

 

Firstly, you cannot have 2 dropbox apps in your devices ( well, there are ways but they're not an easy task to perform and they're not encouraged by DBX ) so what you need is to connect your two accounts which can be easily performed if you already have a Business account and choose the "add personal DBX" feature on your bottom left of the screen.

 

Secondly, your Team Admin won't have access to your personal account even if you choose to pair your personal account with your Business account. The way to do this if you fulfil the requirements (you have a Biz account and a basic/plus personal account) is best described here: https://www.dropbox.com/help/61 here : https://www.dropbox.com/help/4270 and some addiional info here: https://www.dropbox.com/help/429. If you achieve the pairing of your accounts you can then choose to manage your files as you wish ( share folders, upload etc.). If you wanna know about merging accounts you can check this article out : https://www.dropbox.com/help/9104 .

 

Additionally, as for your last query, you wouldn't be able to join a Business Team with a personal email if you already had joined with a business email ( so to say another account), but in that case you can connect your personal account to your business one as described above.

 

Finally, note that there is another whole new process to follow if you are talking about having to Business accounts (that is not supported- to be part of two Team Business accounts with the same account).

 

I hope this answers your questions!

View solution in original post

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Experienced Collaborator | Level 11

Hello there Sally,

 

Firstly, you cannot have 2 dropbox apps in your devices ( well, there are ways but they're not an easy task to perform and they're not encouraged by DB so what you need is to connect your two accounts which can be easily performed if you already have a Business account and choose the "add personal DBX" feature on your bottom left of the screen.

 

Secondly, your Team Admin won't have access to your personal account even if you choose to pair your personal account with your Business account. The way to do this if you fulfil the requirements (you have a Biz account and a basic/plus personal account) is best described here: https://www.dropbox.com/help/61 here : https://www.dropbox.com/help/4270 and some addiional info here: https://www.dropbox.com/help/429. If you achieve the pairing of your accounts you can then choose to manage your files as you wish ( share folders, upload etc.). If you wanna know about merging accounts you can check this article out : https://www.dropbox.com/help/9104 .

 

Additionally, as for your last query, you wouldn't be able to join a Business Team with a personal email if you already had joined with a business email ( so to say another account), but in that case you can connect your personal account to your business one as described above.

 

Finally, note that there is another whole new process to follow if you are talking about having to Business accounts (that is not supported- to be part of two Team Business accounts with the same account).

 

I hope this answers your questions!

View solution in original post

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Super User II
Super User II

As long as one account is Dropbox for Business and the other is a Plus or Basic account, you can connect the accounts and have them both syncing on computer. If they're both Dropbox for Business accounts, then you'll need to continue using the web interface for the second one. You can only have one Dropbox for Business account linked to your computer.

View solution in original post

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

New member | Level 2
New member | Level 2

Thank you for your help, its all set up now finally! Much appreciated.

Highlighted

Re: How do I join a Dropbox for Business team when I already have Dropbox running for all other clie

Dropboxer
Dropboxer
Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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