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How to get out of the team while keeping our personal folder?

How to get out of the team while keeping our personal folder?

creditoinsieme
Explorer | Level 3

Good morning,
I ask the dropbox community an important question.
We accidentally created a dropbox team folder without our knowledge of which we are the only member but we are not administrator.
To return to the single profile (take off the team) how can we fix it? Obviously, keeping everything we had before in the personal folder.

Thanks a lot to everyone!!!!!!

4 Replies 4

Re: How to get out of the team while keeping our personal folder?

creditoinsieme
Explorer | Level 3

Furthermore, I am also asking the following question.
Does the admin have the ability to see all shared folders in the team? Without requesting our authorization as a member?

Re: How to get out of the team while keeping our personal folder?

Rich
Super User II

@creditoinsieme wrote:

To return to the single profile (take off the team) how can we fix it? Obviously, keeping everything we had before in the personal folder.


The team admin for the Business team needs to convert your account back to an individual account. It's important that they follow the information in the help article linked below. If they just remove you from the team (without converting your account), your account would be deleted.

 

 


Does the admin have the ability to see all shared folders in the team? Without requesting our authorization as a member?

As a member of a Business team, a team admin would have the ability to sign in as your account and access the files in your account. Keep in mind that as a member of a team, your account belongs to the business. It was merged into the Business account and uses one of their licenses.

Re: How to get out of the team while keeping our personal folder?

creditoinsieme
Explorer | Level 3

ok but if I had a business profile without it, is there a risk that converting it to basic could lose various data? Because the business profile we had before occupied 95 Gbytes.
Is there the possibility of converting it into business instead of basic?

Thank you

Re: How to get out of the team while keeping our personal folder?

Walter
Dropboxer
If those files were successfully uploaded and stored on your Dropbox account, then no @creditoinsieme.

If your files were more than what a Basic account can hold (2 GB + any earned space), then only syncing would stop. Your existing files wouldn't get deleted.

As per your last concern, it's not possible to convert a Business account to any other plan, rather than the individual, Basic one. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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