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How to see who get help from support who delete all files?

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How to see who get help from support who delete all files?

New member | Level 2
New member | Level 2

An unknown person maybe an earlier team member have got help from Dropbox to transfer all of my company's files and folders to that external person and deleted it. How to know all detailed activities about that? In my activity log it's only "" Dropbox support " and nothing about who contact the support who helped them to do this things.

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Re: How to see who get help from support who delete all files?

Dropboxer
Dropboxer

Hey @ACCESSIFY, thanks for posting your query on the Dropbox Community. 

 

In general, if you contacts our support team, any action taken appears on the Activity page and is attributed to "Dropbox Support."

 

These actions can include inviting or removing team members, or inviting the original set of admins for your team.

 

You can find more information about this, here

 

If you'd like, you can get in touch with our Support team to further investigate this matter, from this page

 

Let me know how it goes or if you have any additional questions for us. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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