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How to separate 1 account become 2 account?

How to separate 1 account become 2 account?

kairos
Explorer | Level 3

We made a mistake by creating the account [email removed], with 12 licenses purchased for one year. We actually only need 5 licenses under this account, hence with 7 extra licenses paid by mistake.

 

We would like to know if it's possible to create 1 or 2 new accounts under other different email addresses, and move the extra 7 licenses to the new accounts with different emails.

1 Accepted Solution

Accepted Solutions

Re: How to separate 1 account become 2 account?

Rich
Super User II
You should contact your Dropbox for Business support team for assistance with that. You can find the phone number in your admin console under Help.

Note: I've removed the email address from your post over privacy concerns.

View solution in original post

1 Reply 1

Re: How to separate 1 account become 2 account?

Rich
Super User II
You should contact your Dropbox for Business support team for assistance with that. You can find the phone number in your admin console under Help.

Note: I've removed the email address from your post over privacy concerns.

View solution in original post

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