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How to setup Dropbox for business

How to setup Dropbox for business

LaurenH93
Explorer | Level 3

Hello,

I need to setup a dropbox for business folder for my team but I can't upgrade the account because I'm not an admin. The admin has left the company and there is no way of us getting them to give us admin rights, so how do I do this? 

 

Many thanks 

Lauren

3 Replies 3

Re: How to setup Dropbox for business

Walter
Dropboxer
Hello there @LaurenH93, thanks for posting on our Community!

Can you please clarify if you have access to the admin's Dropbox account at all, or the email address that the account is setup under?

If you're not sure what the email address for the admin account is, you can check out these steps.

Let me know and we can go from there, Lauren!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: How to setup Dropbox for business

LaurenH93
Explorer | Level 3
Hi Walter,

No unfortunately we can’t access the admins account or email so we’re a bit stuck!

Thanks
Lauren

Re: How to setup Dropbox for business

Lori
Dropboxer
Hey @LaurenH93, Sorry to jump into your convo with Walter here. 
​​​​
The current admin is the only person who has the ability to change the admin rights.
 
You can reset the account's password and sign into the Dropbox account provided that you can recreate that email address. Would that be a possibility for you?

Let me know if you have any questions!

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    LaurenH93 Explorer | Level 3
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    Walter Dropboxer
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