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How would I know if my dropbox business account gets support for Team Space?

How would I know if my dropbox business account gets support for Team Space?

ClaudeElements
Helpful | Level 5

Hi,

 

I observed dropbox is rolling out Team Space:

https://www.dropbox.com/help/business/team-space-overview

 

But I could still see Team Folders in my dropbox business account. 

 

Based on reply on below thread, I understood Team Space is not enabled to all business accounts.  

https://www.dropboxforum.com/t5/Business-Admins-support/How-to-switch-from-standard-team-folders-to-...

I want to know, how would I get notified whenever my business account gets support for Team Space or is there any way where I can opt to get Team Space ?

1 Accepted Solution

Accepted Solutions

Re: How would I know if my dropbox business account gets support for Team Space?

Jane
Dropboxer
Thanks for keeping me updated here  ClaudeElements
 
I removed your email address from the thread for security reasons, though based on your description it’s highly likely that your emailing service is blocking our messages. I’d appreciate it if you could check your Spam folder & add "no-reply@dropbox.com" to your address book & have a second look. 
 
If you’re still unable to locate it, so as to view your ticket ID (& the interaction), please login to our support system by visiting dropbox.zendesk.com with the email address you’re using for your Forum profile. You‘ll need to create a password there, as it is separate from your Dropbox account.
 
I’ve also made sure to resend the email on my end, to see if maybe a second time does the trick. 
 
Please let me know here how this advice works for you! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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4 Replies 4

Re: How would I know if my dropbox business account gets support for Team Space?

Mark
Super User II
You may be able to opt in via https://www.dropbox.com/team/admin/settings/early_access if not you will need to contact support via www.dropbox.com/support

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


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:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: How would I know if my dropbox business account gets support for Team Space?

Jane
Dropboxer
Hey ClaudeElements, let me forward your question to a team specialist, who’ll note down your interest on our new Team Folder structure. 
 
I’ve made sure to reach out to you directly via email on my end, so please have a look at your inbox whenever you get a chance & I’ll make sure to promptly follow-up with you asap. 
 
I hope that this is helpful to you & I’m wishing you a relaxed weekend ahead! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: How would I know if my dropbox business account gets support for Team Space?

ClaudeElements
Helpful | Level 5

Hi Jane,

 

Thanks for your response. I was looking for your email but I couldn't find anything.
Could you please forward that email it to [email address removed for security reasons]?

 

Thanks

Re: How would I know if my dropbox business account gets support for Team Space?

Jane
Dropboxer
Thanks for keeping me updated here  ClaudeElements
 
I removed your email address from the thread for security reasons, though based on your description it’s highly likely that your emailing service is blocking our messages. I’d appreciate it if you could check your Spam folder & add "no-reply@dropbox.com" to your address book & have a second look. 
 
If you’re still unable to locate it, so as to view your ticket ID (& the interaction), please login to our support system by visiting dropbox.zendesk.com with the email address you’re using for your Forum profile. You‘ll need to create a password there, as it is separate from your Dropbox account.
 
I’ve also made sure to resend the email on my end, to see if maybe a second time does the trick. 
 
Please let me know here how this advice works for you! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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