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NOt exacly sure how to ask the quesiton, but here goes.... How do I remove a group folder form my personal account? I had an account then was asked to join a group, the group took over. Gobbled up my data storage and reconfigured my synced folders and account name.
I want it back like it was, but also would like to be part of the group, how do you do it?
Solved! Go to Solution.
Jane
Community Moderator @ Dropbox
https/dropbox.com/support
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Jane
Community Moderator @ Dropbox
https/dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Hi Jane my wife and I just had this same issue happen on our other DB account. We were asked to join a team and our account was merged with the other team and our dropbox account name changed. We were immediatley credited almost $100 from DB and appeared that all of our files and folders were now in the hands of our client! After failed attempts to get in touch with someone at DB, I found this post and had the admin of the Team account follow the instructions. After doing that our account has been DELETED and now we have no way of accessing our files and folders on DB. We paid for a pro account and want to reinstate things as they were prior to this colossal mess. Considering DB has no way of calling or starting a support chat, what do we do?
Jane
Community Moderator @ Dropbox
https/dropbox.com/support
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Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Jane
Community Moderator @ Dropbox
https/dropbox.com/support
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I joined a team also. I did not realize it was going to pull all my dropbox files to it. I have deleted the files from my personal folder in the team folder and am waiting for the admin to complete the final deletion since I cannot do it. Now I just want to know how to get my personal account back. Everytime I log in it goes right to the team folder.
Please help
Jane
Community Moderator @ Dropbox
https/dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
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