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I am having an issue with accessing the team folder members' list on the website. What can I do?

I am having an issue with accessing the team folder members' list on the website. What can I do?

kh351
New member | Level 2

I'm trying to access the members list on a team folder but it never loads. How do I get this to work properly as I need to remove members from the folder.

Thanks

Kate

1 Accepted Solution

Accepted Solutions

Re: Team folder members

Jay
Dropboxer
Hi Kate, could you try switching browsers to see if this helps? 
 
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

2 Replies 2

Re: Team folder members

Jay
Dropboxer
Hi Kate, could you try switching browsers to see if this helps? 
 
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Team folder members

Rich
Super User II

Try clearing your browser's cache/browsing history and try again, or try another browser.

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