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I am having trouble inviting my teams

I am having trouble inviting my teams

EP Finance
New member | Level 2

I am a business account admin and having trouble inviting my teams, which their accounts just deleted from another business account 3 days ago. The message prompted: "1 email was already invited by another team". It happened to all 5 emails. Any advice on what I should do next.

 

 

1 Reply 1

Re: I am having trouble inviting my teams

Hannah
Dropboxer

Hey @EP Finance, thanks for reaching out to the Dropbox Community!

It sounds like the members you want to invite to your team, were not properly deleted from the previous one. 

They'll need to be restored to the previous team and then the admin of that team will need to remove them by converting them to Basic individual accounts.

Once that's done, you will be able to invite them as normal.

Let me know how you do!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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