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I am using free team and can't remove a member it say's "Failed to load modal"

I am using free team and can't remove a member it say's "Failed to load modal"

New member | Level 2

I have tried using these steps and get the same responce

 

Sign in with your work account on dropbox.com.
Click your team name at the bottom left of the page.
Click Groups and members.
Select the name of the group you'd like to add members to.
Click "…" (ellipsis) beside the member's name, and choose Remove user.

 

Failer message at top of window is

 

"Failed to load modal"

 

I need to remove this user and all files/folders that got downloaded to their device.

1 Reply 1

Re: I am using free team and can't remove a member it say's "Failed to load modal"

Dropboxer

Hi @DamDemon; welcome to our Community!

 

As the relevant Help Center article outlines, there are some differences between a free team and a Dropbox Business team: 

  • The team admin won’t have access to the Admin console
  • Your storage quota will be based on individual accounts instead of the team 
  • The free team will be unable to use Smart Sync 
  • All team folders will become shared folders
  • The free team will be unable to add or remove team members
  • All unshared files remain private

As your team's folders are now shared folders, you'll be able to unshare them with the member you mentioned using these steps.

 

Let me know how it goes! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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