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I have a question about the member space limit. Can you help?

Collaborator | Level 10

Is it possible to set a member space limit to 2TB?

 

As to set a custom limit, I have to first set a team limit which the maximum is only up to 1 TB:

1 tb.PNG

But when I set custom limit, I am able to go higher than 1TB:

2048.PNG

So for custom limit it follows the user's "New Space Limit" right? And how custom space limit is calculated should be the same as member space limit which is highlighted here where team folders and shared folders owned by other team members don't count towards the calculation of storage limits right?

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Member space limit

Dropboxer
Dropboxer
 
Hey mxoh
 
Yes, it is possible to set it higher than 1TB per user as you have private beta access to Stop sync.
 
That is correct as well, team folders and shared folders owned by a team member only count toward their storage limit, 
 
I hope this helps!



Norah
Moderator @ Dropbox
https://dropbox.com/support


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7 Replies 7
Highlighted

Re: Member space limit

Dropboxer
Dropboxer
 
Hey mxoh, thanks for checking in with us!
 
Currently the member space limit is set to 1TB. I will make sure your comments are passed along to our development team, as we are always looking for user input when creating the next version of the Dropbox app. 
 
Feel free to let me know if you have other questions that I can help with.
 
Have a great week ahead!



Norah
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Highlighted

Re: Member space limit

Collaborator | Level 10
@Norah Thanks for the response! But when I to set a higher custom limit, Dropbox allowed me to do so and I received a notification which said that my space limit is set to 2048GB on my Dropbox desktop icon. It is just that I haven't yet tried to put 2TB worth of data on my Dropbox account to test this out.
Highlighted

Re: Member space limit

Dropboxer
Dropboxer
 
Hey mxoh
 
Yes, it is possible to set it higher than 1TB per user as you have private beta access to Stop sync.
 
That is correct as well, team folders and shared folders owned by a team member only count toward their storage limit, 
 
I hope this helps!



Norah
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Highlighted

Re: Member space limit

Dropboxer
Dropboxer
Hey mxoh, just to add to the troubleshooting you've done with @Norah I’ve also created a support request on our system on your behalf. At your convenience, please check your inbox for our latest message & we'll take it from there. 
 
Thanks again for your posting on the Dropbox Forum & I hope you have a great rest of the day ahead!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Highlighted

Re: Member space limit

Collaborator | Level 10

Thanks @Jane and @Norah for your responses and help! It makes sense now I wonder if there is a way for admins to keep track on whether we have enrolled ourselves for latest features as sometimes I would forget that I have? Because Early Access also does not show that I have enrolled in private beta access. 

 

Also if in future, I would like to enroll for other private beta access features, how would I do so?

Highlighted

Re: Member space limit

Dropboxer
Dropboxer
Hey mxoh, I’ve made sure to transfer your questions on the open ticket you have with our team specialists, so as to further address your inquiries & take your private Beta request into consideration. 
 
I hope this is helpful to you & I’m wishing you a great weekend ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Member space limit

Dropboxer
Dropboxer
Hey mxoh (or anyone else who may have had the same question), happy Monday! I’m just updating this thread, since this info may be useful to others in the future. 
 
In response to your initial inquiry, whenever you are setting up space, the space you select under https://www.dropbox.com/team/admin/settings/space would always take precedence over the limit set on the Member Space Limit.
 
Hopefully this brings some more clarity to other admins who may have been wondering & we’re always here for more Dropbox tips & tricks, so feel free to post away. Wishing you a pleasant & creative week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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