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I'm a Dropbox business user and need support but can't get a phone call or find s number to call

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I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Dmc
New member | Level 2
‎11-18-2016 03:47 PM
Ready to cancel my business plan altogether if tech support doesn't contact me. I log in to business account fill the forms out regarding problems and the respond back with email to my personal account and useless suggestions I tried way before reporting the issues. Finally the tech told me to report the problem from business account instead personal account. So I'm supposed to start over when I never reported from personal account so why should it work any different. Worst support I have ever experienced ever.
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Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Rich
Super User II
‎11-21-2016 01:29 PM

The phone number and required PIN can be found in your admin console under Help.

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Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Rich
Super User II
‎11-21-2016 01:29 PM

The phone number and required PIN can be found in your admin console under Help.

View solution in original post

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Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

TheGameChanger
New member | Level 2
‎02-24-2018 11:45 AM
THERE IS NO PHONE NUMBER LISTED THERE :angry face:
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Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Mark
Super User II
‎02-24-2018 02:19 PM

There is....

https:confused face:/www.dropbox.com/team/admin/help?role=work

 

Note: support information is only available, however, to Team Admins. All other users need to contact the Admin for assistance. 


 


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