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I'm a Dropbox business user and need support but can't get a phone call or find s number to call

I'm a Dropbox business user and need support but can't get a phone call or find s number to call

New member | Level 2
Ready to cancel my business plan altogether if tech support doesn't contact me. I log in to business account fill the forms out regarding problems and the respond back with email to my personal account and useless suggestions I tried way before reporting the issues. Finally the tech told me to report the problem from business account instead personal account. So I'm supposed to start over when I never reported from personal account so why should it work any different. Worst support I have ever experienced ever.
1 Accepted Solution

Accepted Solutions

Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Super User II

The phone number and required PIN can be found in your admin console under Help.

View solution in original post

3 Replies 3

Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Super User II

The phone number and required PIN can be found in your admin console under Help.

View solution in original post

Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

New member | Level 2
THERE IS NO PHONE NUMBER LISTED THERE :angry face:

Re: I'm a Dropbox business user and need support but can't get a phone call or find s number to call

Super User II

There is....

https:confused face:/www.dropbox.com/team/admin/help?role=work

 

Note: support information is only available, however, to Team Admins. All other users need to contact the Admin for assistance. 


 


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