cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We want to hear from you. What do you use Dropbox for?
Close

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

I'm concerned about how the 300k file limit affects my team

Helpful | Level 7

Hello Suppot, 

 

Our team folders have about  ~320,000 files total.  Is this something I have to worry about, most of our users set the team folders to "Online Only" with Smart Sync.  Is this still a soft limit as I have read in other messages.  Thanks  Bob

1 Accepted Solution

Accepted Solutions
Highlighted

Re: 300K file limit

Dropboxer
Dropboxer
Yeah, if these files are set to not sync to your computer, and syncing has completed, then you can remove them from your local Dropbox folder without affecting your online content. If you’re hesitant of doing this, try it with one folder first. Keep in mind that if something goes awry, you can revert changes from your Deleted files & Events pages. Our team can also assist with recoveries, if things get too involved
 
Cheers! 

Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

11 Replies 11
Highlighted

Re: 300K file limit

Dropboxer
Dropboxer

Hey @rmckinnon10 - hope you're doing good and thanks for checking in with us, here on the Community about Dropbox's performance with over 300K files! 

 

For starters, to read up on app performance (which does decline after you've got over 300,000 files in your account), you can have a look at this article: 


How many files can I store in my Dropbox?

 

However, to eliminate any performance issues, here's what you can do: 

 

  • Use our Selective Sync feature which allows you to control which folders that are sync down to your computer.
    Your files will always be safe and accessible on dropbox.com and on any other connected devices. 

 

Hope this helps answer your question,and wishing you a beautiful rest of your day! 




Karina
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: 300K file limit

Helpful | Level 7

Hi Karina, 

 

Is the 300K limit something you folks are working on expanding?  Thanks  Bob

Highlighted

Re: 300K file limit

Dropboxer
Dropboxer
No worries, happy to clarify, Bob! 
 
Well, as the article linked above mentions, we are always working on optimizing Dropbox to handle accounts with lots of files in them more efficiently, however, this also depends on each individual computer, and the hardware of your machine. 
 
Nevertheless, I’m more than happy to log your question as feedback and make our team aware of your thoughts, to keep in mind for future consideration. 
 
Hope this somewhat helps address your question!

smiling face with smiling eyes 



Karina
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: 300K file limit

Helpful | Level 7

So I tried selective sync with one of my folders. it had about 40K files in the structure.   Seem to work ok but left some remnants, not files but a few empty folders in the tree.  Is that normal?


 

Highlighted

Re: 300K file limit

Dropboxer
Dropboxer
Hey again @rmckinnon10, thanks for the update! 
 
Hmm, could you clarify a little further what you mean by remnants? I mean, are these folders unfamiliar to you or where they within your Dropbox?
 
If the empty folders were existant in your Dropbox account, then this is expected, as they were taking up 0 MB of space on your account anyways, so technically there wasn't anything to "Un-sync" from being available locally on your device. 
 
This is the reason they would have remained behind! 
If you'd like, you can always delete them (since they were empty) and re-create them in your folder structure online, using our web interface. 
 
Hope this helps, and if I've misunderstood, please let me know so I can do my best to advise accordingly. Thanks again and happy Friday! 
 
palm tree



Karina
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: 300K file limit

Helpful | Level 7

@Karina wrote:
Hey again @rmckinnon10, thanks for the update! 
 
Hmm, could you clarify a little further what you mean by remnants? I mean, are these folders unfamiliar to you or where they within your Dropbox?
 
If the empty folders were existant in your Dropbox account, then this is expected, as they were taking up 0 MB of space on your account anyways, so technically there wasn't anything to "Un-sync" from being available locally on your device. 
 
This is the reason they would have remained behind! 
If you'd like, you can always delete them (since they were empty) and re-create them in your folder structure online, using our web interface. 
 
Hope this helps, and if I've misunderstood, please let me know so I can do my best to advise accordingly. Thanks again and happy Friday! 
 
palm tree

Hi Karina, 

 

So I had a folder in my dropbox account C:\Users\username\Dropbox (company name)\ZArchive.  This folder had a large structure under it with multiple folders and files.  I had the entire structure set to online only with Smart Sync.  Then I went to Selective Sync and told the client not to sync  C:\Users\username\Dropbox (company name)\ZArchive anymore.  It seemed to remove almost everthing but a few folders, thus I can still see C:\Users\username\Dropbox (company name)\ZArchive in file exploer.  The folders that remain are all empty.  I checked online and the folders in question do exist and have the appropriate files as well.  I am guessing I can just delete C:\Users\username\Dropbox (company name)\ZArchive from my local dropbox folder?  Thanks  Bob 

Highlighted

Re: 300K file limit

Helpful | Level 7

Hi Karina, 

 

I may have lost my first response.   These folders are familiar and were in the local dropbox folder I un-synced.  I also checked and they do exist on dropbox.com and contain  the appropriate files.  Now this local folder was set to online only via smart sync before I removed it from selected sync.  I assume I can simply deleted the structure that remains locally?  Thanks  Bob

Highlighted

Re: 300K file limit

Super User II
Super User II

@rmckinnon10 wrote:

I may have lost my first response.


It was caught by the spam filters. I've released it.

Highlighted

Re: 300K file limit

Dropboxer
Dropboxer
Yeah, if these files are set to not sync to your computer, and syncing has completed, then you can remove them from your local Dropbox folder without affecting your online content. If you’re hesitant of doing this, try it with one folder first. Keep in mind that if something goes awry, you can revert changes from your Deleted files & Events pages. Our team can also assist with recoveries, if things get too involved
 
Cheers! 

Sanchez
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Polls
Do you know how to organize your files and folders?
<b>We have created a guide on folder best practice, so you can get organized now <a href="https://www.dropboxforum.com/t5/Business-Tips-tricks/Folder-structure-best-practice/m-p/428456#M39"><u>check it out here</u></a>.</b>

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Need more support?