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As of this morning, I am no longer able to copy a drop box link to email it to a client. Can you help?
Hey @shaye - sorry to hear about this!
If I were in your shoes I would also try a re-install using our offline installer from this page. Should this persist, I'd go with the advanced re-install too. If all these prove to be fruitless, I'd go ahead and log a ticket with the Dropbox Support team and let them know about this.
Hopefully this will get you going Shaye. Please let me know what you find after my suggestions and we'll take it from there.
Thanks in advance for your response and have a lovely day ahead!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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When I go to the file and right click on it, I am not getting the option to "Copy Dropbox Link" so that I can copy and paste it into an email.
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Hey shaye, @Mark's tip will definitely give a hint on the culprit, thanks for posting us here on this inquiry!
I’m just following-up on this discussion, as I’ve also made sure to run a search on our system on my end, I’ve located your newest open ticket & I’ve made sure you’ve received a reply there.
Feel free to check your inbox for my message at your convenience & do keep us updated on the progress, so as to make sure this is fixed soon for you. Thanks again!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Thank you for your suggestion. I tried it and I am still unable to copy the dropbox link. This is starting to get stressful because I have multiple clients and vendors waiting on files.
Thanks, Jane. Still no progress.
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When I mouse over the icon on the status bar, it says "Dropbox 51.4.66 Up to date". I tried reinstalling as you suggested. Thank you for following up on this, Mark. I need all the help I can get becuase I'm really in a bind now that the day is almost over.
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Hi there!
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