cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Find out how Tiffany, a Customer Experience superstar uses Dropbox to keep her family in the loop when it comes to her new baby here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I'm not able to copy the drop box link

Re: I'm not able to copy the drop box link

Walter
Dropboxer

Hey @shaye - sorry to hear about this! 

 

If I were in your shoes I would also try a re-install using our offline installer from this page.  Should this persist, I'd go with the advanced re-install too. If all these prove to be fruitless, I'd go ahead and log a ticket with the Dropbox Support team and let them know about this. 

 

Hopefully this will get you going Shaye. Please let me know what you find after my suggestions and we'll take it from there. 

 

Thanks in advance for your response and have a lovely day ahead!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: I'm not able to copy the drop box link

chris-of-dorking
Explorer | Level 3

I have this problem too, though it does work intermittently.  However, my email client (Thunderbird) has an extension called FileLink, which can be linked to Dropbox.  If you ask for an attachment to an email larger than a certain size (1MB by default, but changeable) it suggests you use the FileLink utility.  If you say yes it copies your file to a folder in your Dropbox folder (Dropbox/Apps/Thunderbird Cloudfile) and inserts a link into your email, when it has synched (sunch?).  You don't need to move or copy the file yourself or use the right-click menu to copy the link.  I'm sure other email clients have a similar utility, but Thunderbird happens to be the one I use.

It is still a bug in Dropbox though, and really ought to be fixed.  Incidentally, is it possible to get a link to the file from the Dropbox web site?  If so it isn't obvious how.

Re: I'm not able to copy the drop box link

chris-of-dorking
Explorer | Level 3

  Incidentally, is it possible to get a link to the file from the Dropbox web site?  If so it isn't obvious how.

 


The answer to my last question is yes, and you do it by clicking the "share" box and following the prompts to get a link.  You can do this with a folder as well as just a file, whereas the Thunderbird extension only seems to work on files, so if you have several files, only one of which is over 1MB, it links that file, but the rest (which may add up to quite a bit) go as regular attachments.

Re: I'm not able to copy the drop box link

chris-of-dorking
Explorer | Level 3

Just recently everything started working as it should, namely  I right-click a file in your Dropbox folder and the menu includes a Dropbox sub-menu which includes "Copy Dropbox link".  If someone at Dropbox fixed it, congratulations and thank you.

Who's talking

Top contributors to this post

  • User avatar
    chris-of-dorking Explorer | Level 3
  • User avatar
    Walter Dropboxer
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?