I sent a shared folder to a client and they never get

1144mesa · ‎04-13-2018

I send a shared folder and my clients don'r receive it.

Rich · ‎04-13-2018

The email could have been caught in their Spam folder or blocked by their ISP. They should be able to log in to their Dropbox account (the email address of which needs to match the email that you sent the invite to) and the folder should appear on their Sharing page.

View solution in original post

Rich · ‎04-13-2018

The email could have been caught in their Spam folder or blocked by their ISP. They should be able to log in to their Dropbox account (the email address of which needs to match the email that you sent the invite to) and the folder should appear on their Sharing page.

View solution in original post

Lusil · ‎04-16-2018

Hey @1144mesa, welcome to the forum & thanks for posting your concern here!

Could you let us know how @Rich’s suggestion worked out for you? Please feel free to keep us updated on the matter here & we’ll make sure to check back to you as soon as possible.

Thanks again & I hope you have a wonderful day ahead!

Lusil
Community Moderator @ Dropbox
dropbox.com/support

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I sent a shared folder to a client and they never get

I sent a shared folder to a client and they never get

Re: I sent a shared folder to a client and they never get

Re: I sent a shared folder to a client and they never get

Re: I sent a shared folder to a client and they never get

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