Security and Permissions
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Any luck? I have a machine that I just updated to 10.13.4 and clicking "Allow" still does nothing for enabling the smart sync extension.
EDIT: I was trying to do this via VNC to a mac that did not have a display, keyboard, or mouse attached. Once I attached those items, I was able to click the "Allow" button. Apparently you cannot click that button from a VNC session. Lesson learned.
I have done the procedure described above: I uninstalled and removed the application, I restarted in "Recovery" mode, I wrote the codes you indicated in the Terminal, I restarted ... I reinstalled the application and the files were not yet synchronized, when the problem presented again ... I do not even see the dropbox icon to be able to add it in Accesibility ... I'm very fed up. I will quit the application, maybe looking first for another way...
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have only an old magic mouse (apple...). I will try disconnecting it. Thanks
Unplugging my Wacom worked for me. Thanks for this!
I have tried the above fix and still not seeing sync in my finder. I have no non apple devices fitted either.
Hey there @perrit - sorry to hear about this.
Can you confirm that you've enabled the Finder's Integration to begin with?
To do this, go to your Mac's 'System Preferences', then 'Extensions' and then find the 'Finder Extensions'. You can enable/disable our integration, if needed, from there.
I hope this helps and please keep me posted on your findings!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter,
Thank you for your reply. I actually already fixed it myself before your post - but yes that was actually what fixed the problem.
Although an hour on the phone to dropbox help yesterday couldn't tell me this – I ended up finding it myself by searching through every preference looking for something dropbox related. Such an easy fix in the end so frustrating that I wasted so much time on this.
I'm glad you managed to resolve your concern in the end @perrit - thanks for letting me know!
I'll also be passing your comments on to the team - thank you for your feedback on this.
If there's anything else I can assist with, please let me know!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
I am desperatly trying to enable smart sync on my mac (OS Mojave 10.14.6, Dropbox version 84.3.125)
No matter what I seem to do I keep getting stuck at this step (pictured), with no dropbox to "allow" in the settings (sorry about the setting section beeing in Swedish in the pic, but it should look the same in the English version)
I have tried solving the problem by:
Please help!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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