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Invitation to a business account

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Invitation to a business account

delko
Explorer | Level 4
‎02-07-2019 04:26 PM

I joined a business account via email invitation.  I soon discovered that my personal account was moved inside of this business account.  I want to unjoin this account and move my personal 1TB account back to my computer.  I cannot find how to do this.  Any suggestions?

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Re: Invitation to a business account

Jay
Dropboxer
‎02-07-2019 04:42 PM
Hi there, if you joined a Dropbox Business team, then only the team admin can convert your account back to a personal one, since they technically own your account and all your data within it now.
 
If this was a paid team, then you would have been downgraded from your paid personal plan, and would receive a pro-rated refund for the unused time on your plan.
 
Hope this info helps to clarify matters!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Invitation to a business account

Jay
Dropboxer
‎02-07-2019 04:42 PM
Hi there, if you joined a Dropbox Business team, then only the team admin can convert your account back to a personal one, since they technically own your account and all your data within it now.
 
If this was a paid team, then you would have been downgraded from your paid personal plan, and would receive a pro-rated refund for the unused time on your plan.
 
Hope this info helps to clarify matters!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Invitation to a business account

delko
Explorer | Level 4
‎02-11-2019 11:13 AM

Issue solved... thanks.

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Re: Invitation to a business account

Jay
Dropboxer
‎02-11-2019 11:25 AM
No worries, thanks for keeping me updated!
 
Have a great week ahead. 🙂

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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