Solved: Invitation to a business account

delko · ‎02-07-2019

I joined a business account via email invitation. I soon discovered that my personal account was moved inside of this business account. I want to unjoin this account and move my personal 1TB account back to my computer. I cannot find how to do this. Any suggestions?

Jay · ‎02-07-2019

Hi there, if you joined a Dropbox Business team, then only the team admin can convert your account back to a personal one, since they technically own your account and all your data within it now.

If this was a paid team, then you would have been downgraded from your paid personal plan, and would receive a pro-rated refund for the unused time on your plan.

Hope this info helps to clarify matters!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support

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delko · ‎02-11-2019

Issue solved... thanks.

Jay · ‎02-11-2019

No worries, thanks for keeping me updated!

Have a great week ahead.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support

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Invitation to a business account

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