cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 

Invitation to a business account

delko
Explorer | Level 4

I joined a business account via email invitation.  I soon discovered that my personal account was moved inside of this business account.  I want to unjoin this account and move my personal 1TB account back to my computer.  I cannot find how to do this.  Any suggestions?

3 Replies 3

Re: Invitation to a business account

Dropboxer
Dropboxer
Hi there, if you joined a Dropbox Business team, then only the team admin can convert your account back to a personal one, since they technically own your account and all your data within it now.
 
If this was a paid team, then you would have been downgraded from your paid personal plan, and would receive a pro-rated refund for the unused time on your plan.
 
Hope this info helps to clarify matters!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Invitation to a business account

delko
Explorer | Level 4

Issue solved... thanks.

Re: Invitation to a business account

Dropboxer
Dropboxer
No worries, thanks for keeping me updated!
 
Have a great week ahead.

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?