Inviting user doesn't work - keeps inviting..

[Loes P.1]

If I invite a new member, I type the email address and click invite, then nothing happens. The buttong changes to: Inviting (grayed) and a waiting dial is shown. After about an hour a tried again, rebooted, tried another administrator account on another computer, tried deleting the licence and re-adding, nothing works....I have a new employee here now without access to our company files...help!

[Vicky]

Hello Loes,

Can you please contact us directly from your Admin Console? Under the Help tab you will find the necessary information.