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Is Unlimited version history preserved if I upgrade from an older Pro account to Teams?

Is Unlimited version history preserved if I upgrade from an older Pro account to Teams?

New member | Level 2

Jacob in Chat support said "Yeah that’s right - you would lose all your rare features you have now so I would not really recommend it as you are holding onto a treasure right now haha”

But this thread said it would be preserved:

https:confused face:/www.dropboxforum.com/t5/Dropbox-accounts-billing/Unlimited-Version-History-and-upgrading/m-p/2...

but a reply said they lost it.

 

Has anyone else tried this upgrade and kept unlimited version history? Can I get a definitive response from Dropbox about this? Definitley do not want to take ANY chances losing this feature.

1 Reply 1

Re: Is Unlimited version history preserved if I upgrade from an older Pro account to Teams?

Dropboxer

Hi there @SiNae P. - thanks for reaching out to us. 

 

As Karina mentions in the thread, upgrading from a Plus to a Professional shouldn't affect the version history of the files. 

 

However, if you upgrade to a Business team, you'd adopt the version history offered by the team itself. 

 

If you don't want your account's existing version history to be affected, would creating a new account to join the team be an option for you?

 

Give me a nudge whenever you have the chance to check this out. Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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