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Re: Bulk change email address

Is it possible to change about 700 team member's email addresses (tld) at once ?

denconav
New member | Level 2

I want to use dropbox with a yahoogroups email account. This is a closed group, so verification emails are not being posted. I cannot verify the account.

any ideas?

Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Walter
Dropboxer

Hey there @denconav - I moved your post under this thread as I think it best addresses your concerns. 

Please take a look above and let me know if you need anything else.

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Bulk change email address

Pazmoto
New member | Level 2

Kevin,

On April 1, our dropbox email addresses will change. How can I make this change and not disrupt service? Thanks.

 

Re: Bulk change email address

Jane
Dropboxer
Hey there (@Pazmoto) & everyone else following this thread, I’m pinging you all again with some great news as you can now bulk-import members to your team through a CSV file (i.e. a spreadsheet)!
 

Bulk member import is a way to use an uploaded CSV file to invite members in bulk through the admin console. This is ideal to use if you’d like to invite a large number of users at one time, or if you’d like to assign the first & last name and add users to groups at the same time as inviting them.

Please bear in mind there is a 1,000 user limit to the number of email addresses you can invite in bulk at any given time. We also require that the uploaded CSV file be in a specific format, which can be downloaded from the Members page in the admin console.

In order to get going with that, you'd have to fill in & upload a templatized spreadsheet with each member’s email, first name, last name, and group (or team)
 
Spoiler
  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Click Members (or navigate here).
  4. Click Invite members.
  5. Click Import CSV file.
  6. Click Download template to fill out the CSV.
  7. Import your filled out CSV.
  8. Click Continue.
  9. Click Send invites.
Please do let me know on this discussion if you have any questions about this new feature or you experience any issues. Cheers! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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View solution in original post

Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Pazmoto
New member | Level 2

So we have to re-invite all our dropbox users under the new email address? I just want to change them to the new address and keep it simple. Doesn't work that way? Thanks.

 

Re: Is it possible to change about 700 team member's email addresses (tld) at once ?

Jane
Dropboxer
Thanks for reaching back out to me to me (@Pazmoto)! If you wish to avoid importing members through a .csv file, you could also change the email of that member by clicking on that member's name :right_arrow: going into their account tab & clicking on (change) next to the email on the top to an email of your choice. I’ve just mentioned that you can now bulk-import members, so as to choose the option that best suits your needs .
 
I hope that my tip above is-even slightly- helpful in accomplishing the task at hand & please let me know under this discussion in case you have more questions about it. Wishing you a wonderful March ahead! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

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