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Missing Admin Console Link

Explorer | Level 3

I've been made owner of an existing DropBox account and need to manage the users, but there is no link anywhere for the Admin Console. What am I missing?

3 Replies 3
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Re: Missing Admin Console Link

Dropboxer
Dropboxer

Hi @martymaven, thanks for posting today!

 

It's possible that you're not on a Dropbox Business team or free team, or you're not the admin of the team.

 

Could you confirm what plan you see on this page on your account when you login?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Missing Admin Console Link

Explorer | Level 3

It says DropBox Basic.

 

If I can't access the Admin Console, is there a way I can remove a person's access to the account? People who have left us are still able to access the files.

Highlighted

Re: Missing Admin Console Link

Super Collaborator | Level 20

Hi @martymaven,

At the beginning, change your account password. Next remove corresponding connections of devices and/or Web sessions. Everything could be done here: https://www.dropbox.com/account/security

Hope this helps.

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