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Multiple business accounts for a newly acquired business

New member | Level 2
New member | Level 2

Hello All,

I have recently taken over ownership of a small business - Business A, with 4 dropbox users.

The old business has used dropbox business for a while now and the previous owners still have some older files and data related to other side business interests on the business dropbox.

I have retained the email accounts and internet domain names from Business A.

To get started with a new file system, I have created a new Business account - Business B, with my private email account - as I'm thinking the email domain name is linked to the previous dropbox for Business A.

Which as you can imagine, hasn't worked too well. employees appear as outside the enterprise 'shares', their desktop dropbox clients have the folder for Business B listed under their business accounts for Business A etc etc

Could anyone offer any suggestions on the best way to get things working correctly?

I'm starting to think that it would be easier to acquire the account from Business A, set up a separate account for the previous owners and transfer all of their history and private files to that account, remove the previous owners access to the Business A dropbox.

1 Accepted Solution

Accepted Solutions
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Re: Multiple business accounts for a newly acquired business

Dropboxer
Dropboxer

Hi @Chris_123, thanks for posting on the Community!

There’s a few ways to handle this, depending on how the other admin feels on the matter.

The simplest method in my opinion would be to merge the Dropbox Business teams into one, with you as the primary team. Afterwards, you would remove the old admins from the team by converting their accounts to personal ones

This way they keep the data in their Dropbox account, but won’t have access to the team folders anymore. You’ll keep the normal team members and will all be on the same team, and all billing for the team would be handled by yourself.

If you feel this isn’t suitable for some reason, let me know more so I can provide an alternative!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply 1
Highlighted

Re: Multiple business accounts for a newly acquired business

Dropboxer
Dropboxer

Hi @Chris_123, thanks for posting on the Community!

There’s a few ways to handle this, depending on how the other admin feels on the matter.

The simplest method in my opinion would be to merge the Dropbox Business teams into one, with you as the primary team. Afterwards, you would remove the old admins from the team by converting their accounts to personal ones

This way they keep the data in their Dropbox account, but won’t have access to the team folders anymore. You’ll keep the normal team members and will all be on the same team, and all billing for the team would be handled by yourself.

If you feel this isn’t suitable for some reason, let me know more so I can provide an alternative!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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