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My Dropbox is full. What can I do?

Explorer | Level 3

cannot upload any file.showing message "Dropbox is full".please help me to solve the issue asap.

1 Accepted Solution

Accepted Solutions
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Re: Dropbox is full

Dropboxer
Dropboxer
 
Hey refeesh, thanks for checking in with us!
 
If your Dropbox account is over quota then only syncing stops. Nothing will be removed and syncing will resume when you bring your account under quota again. You can view your current quota usage here
 
To get your account under quota you can do any of the following:
 
  • Upgrade your account – check out www.dropbox.com/plans for other information. -
  • Increase your quota using referrals bonuses or other promotions.-
  • Leave any shared folders that put you over quota.-
  • Move files that don't need to sync out of your Dropbox folder.
 
Let me know if this helps!



Norah
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1
Highlighted

Re: Dropbox is full

Dropboxer
Dropboxer
 
Hey refeesh, thanks for checking in with us!
 
If your Dropbox account is over quota then only syncing stops. Nothing will be removed and syncing will resume when you bring your account under quota again. You can view your current quota usage here
 
To get your account under quota you can do any of the following:
 
  • Upgrade your account – check out www.dropbox.com/plans for other information. -
  • Increase your quota using referrals bonuses or other promotions.-
  • Leave any shared folders that put you over quota.-
  • Move files that don't need to sync out of your Dropbox folder.
 
Let me know if this helps!



Norah
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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