My desktop app doesn't connect to the shared dropbox group

[Tanya123]

Hello! I was added to a group in dropbox, but for some reasons I can't see any information related to this group on my desktop app. I can only access it through the web. Could anyone advise how to install and link this group dropbox to my desktop app? Thank you. 

[Lusil · Accepted solution]

Hey there @Tanya123, 

From what I understand, you’re part of a Dropbox Business team and you’d like to access it from your desktop app on your computer, is that right?

If so, you’ll have to download and install the desktop app and, once the installation is complete, you’ll be prompted to sign in to your account, where you can use your Business account’s credentials to gain access to it on your computer. 

You can find out more info about downloading and installing the desktop app in this article. 

Let me know if you have any other questions!

[Tanya123]

Thank you very much Lusil, 

I followed the steps and now can see team folders on the desktop app. 

[Lusil]

Awesome, that’s great to hear, @Tanya123! 

If there’s anything else I can help with, just give me a shout. In the meantime, have a wonderful day ahead!