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Need to change email address of invited members

Need to change email address of invited members

New member | Level 2

I recently invited two members to our Dropbox account.  Dropbox suggested that they change their email address.  How do I resend the invite to them with a different email address?  

1 Accepted Solution

Accepted Solutions

Re: Need to change email address of invited members

Dropboxer

Hey there Naomi - how are you today?

To cancel a pending invitation to your Dropbox Business team, please follow these steps: 

  • Login to your admin account at www.dropbox.com
  • Click on ‘Admin Console’ on the bottom left
  • Choose ‘Members’ on the left, or go to www.dropbox.com/team/admin/members
  • Sort by ‘Invited’ at the top right of the page
  • Locate the pending invitation for the user that you wish to remove from your team
  • Click the gear to the right of the user’s name
  • Select 'Suspend or delete user'

Once the pending invitation has been removed, it will release the license that it held, and you will be able to invite another email address with that license.

Hope this helps and please keep me posted on your progress. Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Need to change email address of invited members

Dropboxer

Hey there Naomi - how are you today?

To cancel a pending invitation to your Dropbox Business team, please follow these steps: 

  • Login to your admin account at www.dropbox.com
  • Click on ‘Admin Console’ on the bottom left
  • Choose ‘Members’ on the left, or go to www.dropbox.com/team/admin/members
  • Sort by ‘Invited’ at the top right of the page
  • Locate the pending invitation for the user that you wish to remove from your team
  • Click the gear to the right of the user’s name
  • Select 'Suspend or delete user'

Once the pending invitation has been removed, it will release the license that it held, and you will be able to invite another email address with that license.

Hope this helps and please keep me posted on your progress. Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Need to change email address of invited members

New member | Level 2

Thanks so much for your help!  Worked perfectly!

Re: Need to change email address of invited members

Dropboxer

Glad to hear that Naomi - feel free to let us know should you ever come up witn a Dropbox question!

Until then, have a magnificent week ahead!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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