I just tried calling phone support for Dropbox Business at 8AM PST -- It says on the help site that business support is open at 8AM EST. When I call, I get the message that "no phone support will be answered here" and it directs me to go to dropbox.com for support.
So I decided to start a text chat -- the chat support person has told me that "for my area it opens at 12AM EST. (See conversation below)
Has anyone else heard of this? As of Friday I was able to call in at 8AM and get support.
I have been charged for a business or plus account and I am not getting it.. I want to cancel and can't call because it is saying I don't have a business account... yet I just got charged for it.. the phone number dropbox gives on my credit card does not work!