cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please send me a copy of receipt from December 2017 and March 2018

Please send me a copy of receipt from December 2017 and March 2018

New member | Level 2

Please send me a copy of receipt from December 2017 and March 2018 to <snip>

1 Accepted Solution

Accepted Solutions

Re: Please send me a copy of receipt from December 2017 and March 2018

Dropboxer

Hey there @NSFA - how are you today?

If you're part of a Dropbox for Business team, your Team's admin can view the details of your transaction history from the Admin Console at:  

https:confused face:/www.dropbox.com/team/admin/billing/history

If you're on an individual account and plan, you can view your Dropbox invoices and transaction history on the Billing tab of your account settings here: 

https:confused face:/www.dropbox.com/account/billing

If you upgraded through an app store of your mobile device, note that for Apple, you should be able to view your invoice directly from the App Store following the instructions outlined in this article: http:confused face:/support.apple.com/kb/HT2727

You also should have received an email with the invoice within 12 hours of the original purchase. 

For the Google Play store, follow these instructions:  

https:confused face:/support.google.com/a/answer/1357731

If you're still having troubles with this, please log a ticket with our support team through our official channels so we can help with all of our tools available (this is the best way to get assistance with account specific and billing inquiries)

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

2 Replies 2

Re: Please send me a copy of receipt from December 2017 and March 2018

Dropboxer

Hey there @NSFA - how are you today?

If you're part of a Dropbox for Business team, your Team's admin can view the details of your transaction history from the Admin Console at:  

https:confused face:/www.dropbox.com/team/admin/billing/history

If you're on an individual account and plan, you can view your Dropbox invoices and transaction history on the Billing tab of your account settings here: 

https:confused face:/www.dropbox.com/account/billing

If you upgraded through an app store of your mobile device, note that for Apple, you should be able to view your invoice directly from the App Store following the instructions outlined in this article: http:confused face:/support.apple.com/kb/HT2727

You also should have received an email with the invoice within 12 hours of the original purchase. 

For the Google Play store, follow these instructions:  

https:confused face:/support.google.com/a/answer/1357731

If you're still having troubles with this, please log a ticket with our support team through our official channels so we can help with all of our tools available (this is the best way to get assistance with account specific and billing inquiries)

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Please send me a copy of receipt from December 2017 and March 2018

Super User II

@NSFA - I've removed the personally identifiable info on your post that @Walter missed because its a massive security risk to leave it on a public forum.

For your own safety NEVER post emails/phone numbers/things that we can contact you with via sites such as this.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?