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Removing a business account, how do I?

Removing a business account, how do I?

New member | Level 2

I had a personal DB account and then I went to business and tagged in a team member. Used it for a while (it was good), but we are now using a different VPS system and so he has left the team. I have changed my plan back to personal plus (the 2TB storage option), but the business folder still exists. I have deleted the contents but the structure itself remains. I would like to kill it altogether so that I just now have my personal stuff.

Can someone help please?

Thanks

1 Reply 1

Re: Removing a business account, how do I?

Dropboxer

Hey @Broadwick_0, I hope you're having a good day so far!

From what you mentioned, it sounds like you might be part of a free team, which keeps the business team folder structure when downgrading from a paid business plan.

In this case, what you can do is to leave the team (or delete if you're the admin) with the steps outlined here.

This will just revert your account back to a personal account, and your files will remain safely inside your account.

I hope this helps, let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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