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Smart sync does not work from Boxcryptor

Smart sync does not work from Boxcryptor

Explorer | Level 4

The function does not work with the application boxcryptor!!! Finder crashes. System operation is resumed only after turning off or dropbox or booxcryptor. How to switch off function " Smart Sync" for our account?

1 Accepted Solution

Accepted Solutions

Re: Smart sync does not work from Boxcryptor

Super User II
So. Individuals can opt out via https:confused face:/www.dropbox.com/account/

There is a tick box towards bottom of the page on the right hand side.

 


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View solution in original post

13 Replies 13

Re: Smart sync does not work from Boxcryptor

Super User II
You can disable SmartSync within the admin menu of the Business Team page.

 


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Re: Smart sync does not work from Boxcryptor

Explorer | Level 4

Unfortunately this is not possible. The maximum possible write a review. https:confused face:/www.dropbox.com/s/tgkrdsnudzymvuj/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0...

Re: Smart sync does not work from Boxcryptor

Super User II
Apologies I thought you could alter things. Seems from https:confused face:/www.dropbox.com/help/9294 that you cant

I'd suggest speaking with Boxifier and asking them to fix the bugs

 


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Re: Smart sync does not work from Boxcryptor

Explorer | Level 4

I've already written in support, but no one has yet answered. I posted here because we stopped the work of the group. And an urgent need to disable "Smart Sync"

Re: Smart sync does not work from Boxcryptor

Super User II
I dont think you can I'm afraid.

I imagine the reply would be 'dont use unsupported third party add-ons'.

 


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Re: Smart sync does not work from Boxcryptor

Super User II
Just to add... I'm still investigating... give me a few minutes.

 


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Re: Smart sync does not work from Boxcryptor

Super User II
Ok, I'm hearing from people that you should be able to disable it via INDIVIDUAL members profiles at https:confused face:/www.dropbox.com/team/admin/members (i.e. you'd need to disable it for each person) you cannot do it at Account level.

However, I cannot find the settings to do it on my account so I'm not 100% convinced you will either.

 


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Re: Smart sync does not work from Boxcryptor

Super User II
So. Individuals can opt out via https:confused face:/www.dropbox.com/account/

There is a tick box towards bottom of the page on the right hand side.

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: Smart sync does not work from Boxcryptor

Explorer | Level 4

Hi,

 

We are currently working on support for the new Dropbox Smart Sync feature and the upcoming versions of Boxcryptor for macOS and Windows will include it. I expect that we will have them ready within the next 1-2 weeks.

 

Best regards,

Robert from Boxcryptor

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