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Suspended Account

Suspended Account

New member | Level 2

HI 

i recently tried to login to what i thought was my personal drop bix account, when i try to login at tells my account is suspended?? i have used drop box for years and dont understand why this has occured

1 Reply 1

Re: Suspended Account

Dropboxer

Hi @andrew69; welcome to our Community!

 

Can you please send me a screenshot (omitting any personal information if possible) of the exact error you get so I can have a look too?

 

On a side note, are you sure this is a personal, individual account?

 

I'm only asking because team admins on our Dropbox for Business Teams plans can suspend members of the team account so if that's the case you'd need to check with your team's admin. 

 

In any case, please keep me posted Andrew!

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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