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Switching business accounts on desktop app ? how to

Switching business accounts on desktop app ? how to

New member | Level 2

Desktop Dropbox App

Have unlinked old business account in preferences but how do I sign into my new business account, desktop app only wants to allow me to relink my old business. Have unsintalled dropbox and reinstalled, same.

1 Accepted Solution

Accepted Solutions

Re: switching business accounts on desktop app ? how to

Dropboxer
Hi there, is the Dropbox desktop application already linked to your personal Dropbox account?
 
If so, then perhaps that personal account was paired with the old Dropbox Business account. Try unpairing it first, then pairing it to the new account, and then see if you can sign into the business one.
 
Let me know if this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: switching business accounts on desktop app ? how to

Dropboxer
Hi there, is the Dropbox desktop application already linked to your personal Dropbox account?
 
If so, then perhaps that personal account was paired with the old Dropbox Business account. Try unpairing it first, then pairing it to the new account, and then see if you can sign into the business one.
 
Let me know if this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: switching business accounts on desktop app ? how to

New member | Level 2

Nailed it Jay, thanks

Re: switching business accounts on desktop app ? how to

Dropboxer

Glad to hear it, have a great evening!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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