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Team invite not sending

Team invite not sending

mark40
Explorer | Level 4

I have tried multiple times to send an invite to somebody I want to add to my team folder but the invite e-mail is not being sent/received.

 

They have checked their spam and junk folders and nothing is in there. They have made sure that dropbox isnt on a blocked list. 

 

Any suggestions as it has always worked fine in the past although i did have the same issue a couple of years ago but have added people since without issue?

1 Accepted Solution

Accepted Solutions

Re: Team invite not sending

Walter
Dropboxer
Hey @mark40, thanks for posting on our Community and happy Monday!

I'm not sure if this will improve matters, but could you clear your browser's cache or try to send the team invite through another browser?

Let me know what it goes, Mark!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Team invite not sending

Walter
Dropboxer
Hey @mark40, thanks for posting on our Community and happy Monday!

I'm not sure if this will improve matters, but could you clear your browser's cache or try to send the team invite through another browser?

Let me know what it goes, Mark!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Team invite not sending

mark40
Explorer | Level 4

Thanks Walter. I cleared the Cache and it worked first time.

Re: Team invite not sending

Walter
Dropboxer
Glad to hear that, Mark. 

See you around the Community and have a lovely week ahead!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Walter Dropboxer
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    mark40 Explorer | Level 4
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