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This signup link has already been used.

This signup link has already been used.

Benedettas
New member | Level 2

I am trying to login into my dropbox account, I have just joined a new team. Yesterday I accessed dropbox for the first time and everything looked alright, I could see all the files. Today I couldn't get back in and lost access to all the files, as if I didn't had set up an account yesterday. I had to sign up again and when I use the link from my office admin it says This signup link has already been used. What do i do? 

1 Accepted Solution

Accepted Solutions

Re: This signup link has already been used.

Benedettas
New member | Level 2

Hey Lusil thanks for the reply. The error that I got was "the sign up link has already been used". I solved the issue by getting another sign-up link from the dropbox business account administrator. I think the problem happened because I logged out after signing up for the first time and it kind of mixed up with my personal dropbox since I am working using my own laptop. 

View solution in original post

3 Replies 3

Re: This signup link has already been used.

Lusil
Dropboxer
Hi there @Benedettas, let's see what we can find here. 

When you try to access your account, do you get any error messages? 

If you do, could you send me a screenshot of them (without any personal info)? 

Give me a shout whenever you have a moment to check this out, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: This signup link has already been used.

Benedettas
New member | Level 2

Hey Lusil thanks for the reply. The error that I got was "the sign up link has already been used". I solved the issue by getting another sign-up link from the dropbox business account administrator. I think the problem happened because I logged out after signing up for the first time and it kind of mixed up with my personal dropbox since I am working using my own laptop. 

View solution in original post

Re: This signup link has already been used.

Lusil
Dropboxer
Glad to hear that you're not having trouble with this anymore, @Benedettas!

If you have any other questions in the future, just give us another shout. 

I hope you have a lovely rest of your week in the meantime!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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