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Transfer Business Account User (and their Files) to Another Business Account

Transfer Business Account User (and their Files) to Another Business Account

Speez
Helpful | Level 6

Possibly not ideal at the moment, but for billing purposes each project team (we are a construction company) creates their own dropbox business account and all employees working on the project are added to that account. I have a ~15 user account for my current project that I am managing, and have 2 employees that have since wrapped up on this job and are transferring to another project. What is the proper method to transfer their account + their files to another business account (or a paid personal account) so that they maintain access to their files but are no longer on the billing for this project?

 

Thanks,

1 Reply 1

Re: Transfer Business Account User (and their Files) to Another Business Account

Walter
Dropboxer

Hi @Speez; how are you today?

 

In this case, I'd suggest converting their accounts back to individual accounts which would free up their licenses for you (as a team admin) to re-use and would enable them to upgrade to an individual plan or join another Dropbox for Business teams account. 

 

Let me know if I'm missing something please! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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