Hi @Elliot Cahill; welcome to the Community and thanks for using Dropbox!
Can you please clarify if you're a member of a Dropbox for Business team account on one of our plans (or even a trial) or if the account has been downgraded already and you're now part of a free team account? What is your account'splan tab reporting exactly?
I'd also suggest taking a look at our dedicated Help Center article for more information.
Keep me posted on your findings, Elliot.