Dropbox teams & admins
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Hi
Our Administrator accounts has been reduced to just members in our business account. And there is a new unknown Administrator. How can we get back control of our Dropbox account?
We have a case with Dropbox support #10579998. But no response since the first reply on 23. April 4:13 pm PDT.
Best regards
Børge Hammer
Solved! Go to Solution.
Hi @ArcticHammer; welcome to our Community!
@ArcticHammer wrote:Our Administrator accounts has been reduced to just members in our business account. And there is a new unknown Administrator. How can we get back control of our Dropbox account?
I'm sorry to hear about this and I as I wanted to help as much as possible, I passed your comments to your existing ticket so we can have all the relevant information under the same place. A member of my team will be getting back to you as soon as possible.
I hope this gets resolved for you soon Børge.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @ArcticHammer; welcome to our Community!
@ArcticHammer wrote:Our Administrator accounts has been reduced to just members in our business account. And there is a new unknown Administrator. How can we get back control of our Dropbox account?
I'm sorry to hear about this and I as I wanted to help as much as possible, I passed your comments to your existing ticket so we can have all the relevant information under the same place. A member of my team will be getting back to you as soon as possible.
I hope this gets resolved for you soon Børge.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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