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What happens to my Dropbox Plus subscription once I switch to the Dropbox Business plan?

What happens to my Dropbox Plus subscription once I switch to the Dropbox Business plan?

MiekeFraussen
New member | Level 2

I switched from a Dropbox Plus to a Dropbox Business. I paid for the Plus for one year, while we have only been a few months further. Can this be compensated in the dropbox business?

1 Accepted Solution

Accepted Solutions

Re: payment

Jay
Dropboxer
Hi Mieke, if you’ve paid for a Dropbox Business team while already on a Plus plan, you should have received a pro-rated refund for the remainder of time on the Plus plan.
 
If however you’re on a trial for Business, this pro-rated refund will happen when the trial upgrades to the paid plan 30 days after the start of the trial, or when you choose to upgrade immediately.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

2 Replies 2

Re: payment

Jay
Dropboxer
Hi Mieke, if you’ve paid for a Dropbox Business team while already on a Plus plan, you should have received a pro-rated refund for the remainder of time on the Plus plan.
 
If however you’re on a trial for Business, this pro-rated refund will happen when the trial upgrades to the paid plan 30 days after the start of the trial, or when you choose to upgrade immediately.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: payment

MiekeFraussen
New member | Level 2

thank you for the information!

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