What happens to my Dropbox Plus subscription once I switch to the Dropbox Business plan?

[MiekeFraussen]

I switched from a Dropbox Plus to a Dropbox Business. I paid for the Plus for one year, while we have only been a few months further. Can this be compensated in the dropbox business?

[Jay · Accepted solution]

Hi Mieke, if you’ve paid for a Dropbox Business team while already on a Plus plan, you should have received a pro-rated refund for the remainder of time on the Plus plan.

If however you’re on a trial for Business, this pro-rated refund will happen when the trial upgrades to the paid plan 30 days after the start of the trial, or when you choose to upgrade immediately.

Hope this helps!

[MiekeFraussen]

thank you for the information!