Solved: What happens to my Dropbox Plus subscription once ...

MiekeFraussen · ‎10-04-2018

I switched from a Dropbox Plus to a Dropbox Business. I paid for the Plus for one year, while we have only been a few months further. Can this be compensated in the dropbox business?

Jay · ‎10-04-2018

Hi Mieke, if you’ve paid for a Dropbox Business team while already on a Plus plan, you should have received a pro-rated refund for the remainder of time on the Plus plan.

If however you’re on a trial for Business, this pro-rated refund will happen when the trial upgrades to the paid plan 30 days after the start of the trial, or when you choose to upgrade immediately.

Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support

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View solution in original post

Jay · ‎10-04-2018

Hi Mieke, if you’ve paid for a Dropbox Business team while already on a Plus plan, you should have received a pro-rated refund for the remainder of time on the Plus plan.

If however you’re on a trial for Business, this pro-rated refund will happen when the trial upgrades to the paid plan 30 days after the start of the trial, or when you choose to upgrade immediately.

Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support

Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

MiekeFraussen · ‎10-05-2018

thank you for the information!

What happens to my Dropbox Plus subscription once I switch to the Dropbox Business plan?

Re: payment

Re: payment

Re: payment

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