cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox teams & admins

Got a question about your Dropbox Business account? Get help from users like you. Post a question to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why is my account asking me to add billing info?

Why is my account asking me to add billing info?

New member | Level 2

Why am I geeting "action required: add billing info, I have had drop box for two years and never had to pay anything, I would like to continue with the free version pls.  What do I need to do?

1 Reply 1

Re: Action Requred: add billing info

Dropboxer

Hey there @couellette - that's weird indeed.

Could you let me know what your plan's tab reports at the moment? 

You can find that at: http:confused face:/dropbox.com/account/plan 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?