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Why is my account asking me to add billing info?

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Why is my account asking me to add billing info?

couellette
New member | Level 2
‎02-05-2019 05:31 AM

Why am I geeting "action required: add billing info, I have had drop box for two years and never had to pay anything, I would like to continue with the free version pls.  What do I need to do?

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Re: Action Requred: add billing info

Walter
Dropboxer
‎02-05-2019 05:54 AM

Hey there @couellette - that's weird indeed.

Could you let me know what your plan's tab reports at the moment? 

You can find that at: http:confused face:/dropbox.com/account/plan 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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