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HI,
Firefox just updated itself to version 56.0, and where my Xmarks add-on was working prior, now it does not. The icon is grayed-out and when I select "Synchronize Now", the little sync window pops up, but nothing happens and it locks up my browser to the point that I have to restart it. I am aware that there is supposed to be some new add-on functionality in Firefox v57+, but that would not appear to be the problem in this case.
Does anyone have any insight into what the issue could be? Even better, anyone know a fix?
Please help.
I did not find the right solution from the internet.
Thanks
Solved! Go to Solution.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
As @Jane alluded to, this won't be a Dropbox issue as Xmarks doesn't use Dropbox to sync.
For the moment, Xmarks works just fine with Firefox 56. I've been using it for months without issues. If you're having a problem synchronizing, you'll need to reach out to Xmarks/LastPass for assistance.
That being said, you might want to prepare for it to stop working soon. The service is being shutdown on May 1st.
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