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can paid subscription transfer to a new user?

New member | Level 2
New member | Level 2

i am replacing someone on a team and their account has been paid for the year, is there a way take that spot without having to pay for a new member's access?

 

1 Accepted Solution

Accepted Solutions
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Re: can paid subscription transfer to a new user?

Super User II
Super User II

Subscriptions cannot be transferred from one account to another. If you have a Pro account and need to transfer it to someone else, change the email to that of the new user, and have them reset the password.

 

 

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]

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1 Reply 1
Highlighted

Re: can paid subscription transfer to a new user?

Super User II
Super User II

Subscriptions cannot be transferred from one account to another. If you have a Pro account and need to transfer it to someone else, change the email to that of the new user, and have them reset the password.

 

 

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]

View solution in original post

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