change name on contact for shared file

[NWIPC]

Not sure this is the right forum, but here goes. I am the adminstrator of an organization's Dropbox. There is shared folder which I want to update for sharing. The email for teh shared contact stays the same but the contact name needs to be changed. Right now, everytime I type in the email address, the contact name shows up in the address line by default and I can't seem to figure how to change it.

e.g. existing: type in email address > shows up in address line as Central Assistant 

want new: type in email address and want it to show in address line as Comm_Cord

How can I override the default. I tried creating a new shared folder but the same thing happens.

[Mark]

I'm am really sorry to say NWIPC but you cannot.

There is no way to change the learnt email address book 😞

[Jane · Accepted solution]

Hey NWIPC, happy June & welcome to our Forum, I hope you're doing well today! 

Mark is right, hence it isn’t currently possible to remove a contact from your account at a later time if you’ve previously shared your files with them. I’m under the impression that the contact name change isn’t reflected on your end, though.   

Based on a small test I run on my end, the contact isn’t automatically updated to the new name, though (assuming that the second account has already been changed from Central Assistant> Comm_Cord) if you share a different folder with that user, the renaming will from that point on be reflected on your end as well. 

Hopefully this tip is helpful to you & please let me know here if you'd like me to clarify in more detail or I have misunderstood your request. I’m wishing you a relaxed weekend ahead! :umbrella_on_ground:️