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Re: getting out of a team folder I never wanted in

getting out of a team folder I never wanted in

dgrickert
Explorer | Level 3

ONe of my clients asked me to join their team folder many years ago. They don't use dropbox and I want out of their team but they've had turnover and have no clue what to do. How can I get my own account back and out of the team. It seems I might have to start over again. Any thoughts are welcome

6 Replies 6

Re: getting out of a team folder I never wanted in

Rich
Super User II

@dgrickert wrote:

How can I get my own account back and out of the team.


If you're a member of a Business team you won't be able to leave it on your own. The team admin will need to convert your account back to an individual account. It's very important that they don't simply remove you from the team. Doing so would delete your account and you'd no longer be able to access it. If that were to happen, the team admin would only have seven days to restore the account. Only the team admin can convert your account back. Not even Dropbox can do it.

Re: getting out of a team folder I never wanted in

Jay
Dropboxer
Hi @dgrickert, thanks for messaging the Community!

Do you know if this is a paid Dropbox Business team or a free team?

What plan do you see according to this page on your account?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: getting out of a team folder I never wanted in

dgrickert
Explorer | Level 3

Jay

 

it says Basic Plan. And that I’m part of the team folder. Is that what you’re looking for?

Re: getting out of a team folder I never wanted in

Jay
Dropboxer
Okay, it sounds like you're on a free team, not a paid Dropbox Business team.

This means that you can easily leave the free team, which will return your account to a personal account. You won't lose access to any files, apart from the team folder itself.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: getting out of a team folder I never wanted in

dgrickert
Explorer | Level 3
Jay

Is there a process I need to go through to be removed??

Re: getting out of a team folder I never wanted in

Rich
Super User II

@dgrickert wrote:
Is there a process I need to go through to be removed??

They're in the link that Jay included in his reply.

Need more support?