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Hi Guys, we have a business DB account, and more frequently we are finding files are turning into .iCloud files, is there a way we can stop this happening and also the files that are showing as iCloud files/documents how do we open them especially if we are operating PC's and not mac's.
Thanks in advance for any help as this is causing no end of problems opening old files
Rob
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane, thanks for the reply, but the issue is the files were not originally placed by me they were originally created or uploaded through another team member and the files existed as standard doc, xls, ppt, etc...Now for some weird reason they are turning in to iCloud files which no one in the team can open?
Thanks,
Rob
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Did this ever get a firm resolution??
Jane
Community Moderator @ Dropbox
dropbox.com/support
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IF THESE .ICLOU FILES ARE PLACEHOLDERS, WHY ARE THEY THE SAME SIZE AS THE ORIGINAL FILES?
@andyve wrote:
IF THESE .ICLOU FILES ARE PLACEHOLDERS, WHY ARE THEY THE SAME SIZE AS THE ORIGINAL FILES?
They likely aren't the same size. The operating system is probably reporting the true size of the original files, rather than the actual size of the placeholder.
Thanks for the quick response.
I always practiced tertiary backups in my medical practice on hard drives. So, when iCloud, Dropbox, Google Drive, etc all offered 1-2 tb of cloud storage I figured why not have tertiary backup in the cloud. So, now that I have over 1800 .icloud files I feel I mad a mistake. At this point I located all these files and put them on an external SSD. Now I am going to validate that the real files exist as it's decades of music lessons on video, audio, and PDF. In my case the file size seems to be significant as it filled a 2TB SSD
This thread is closed due to inactivity. Please feel free to create a new topic here.
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