link sharing from Mac folders stopped working

[elliott101]

Hi since the update of a new computer, my link sharing and smat sync option no longer works. 

I searched the forum where it said to disable Extensions in FINDER such as creative cloud which I did.  I rebooted.  I re-installed the dropbox software too but no luck. 

I use the smart sync and link sharing everyday, and arguably the only reason I use dropbox business.  please can you provde a update that works or a workaround until thats done. 

cheers

Christian 

[Jane · Accepted solution]

Hey Christian (@elliott101), I appreciate your detailed post of what you’re currently experiencing & I’ll try to follow-up a bit more closely on the issue you’re facing from where you’ve left off! 

Now, it does indeed seem like the latest OS update may have interfered with the Dropbox update & the installation hasn’t been carried correctly (since you mentioned that you’re currently missing some features), therefore I’d like to suggest following these steps to run an Advanced re-install to see if this amends the Dropbox-specific behavior on your Mac. 

Once you do, all functionality should return to normal for you, as this type of re-installation will reset any previous configuration & settings, so you’ll be given the opportunity to start from scratch. 

Please let me know here of the outcome or findings & I’ll check back with you asap. Thanks in advance for taking the time to try my suggestions!